Reset Password

The Reset Password page allows you to reset your password in the event that you have forgotten your password and need to regain access to txGradebook. You may also change your password at any time.

To reset your password, you must provide your staff ID, user ID, and the correct answer to one of your password hint questions.

To exit the Reset Password function without saving any changes, click Back to Login.

To reset your password:

From the Login page, click the link under Forget your password to go to the Reset Password page. The Reset Password Step 1 page will be displayed.

Step 1:

1. In the Staff ID field, type your staff ID (usually your social security number or employee ID number). This is required in order to verify your identity.

2. In the User ID field, type your user ID.

3. Click Next.

4. If you typed an invalid staff ID or user ID, an error message will prompt you to reenter the data.

5. If you have not entered all required data, red asterisks will appear to the right of each field that is missing data. You must provide that information before you can continue.

6. If you have entered the data correctly, the Reset Password Step 2 page will be displayed.

Step 2:

The system will randomly display one of your hint questions, which are established in your profile.

1. In the Answer field, type the answer to your hint question. You must provide the correct answer as it appears in your profile.

2. Click Next.

3. If you typed an incorrect answer, the system will notify you that you provided incorrect data. You must provide the correct answer before you can continue.

4. If you have entered the data correctly, the Reset Password Step 3 page will be displayed.

Step 3:

1. In the Password field, type a new password.

• You may not reuse your last password.

• The password must be six to nine alphanumeric characters.

• Three out of every four characters must be one of the following: uppercase, lowercase, numeric, or punctuation.

• Your password is case-sensitive.

2. In the Confirm Password field, retype your new password exactly as you typed it above.

3. Click Finish.

4. If you have entered any data incorrectly, a red asterisk will appear to the right of each field that has incorrect data. You must provide the correct data before you can continue.

5. If you have entered the data correctly, you will be redirected to the Announcements page.